We are happy to offer refunds within 30 days on unused, unopened item. Refund will be issued within 2-3 days after item has been received minus any shipping fees or shipping concessions, this includes products purchased with the free shipping promotion.
As a small business, excessive returns can be quite costly for us and make products expensive for everyone. For that reason, returns may be subject to up to a 20% restocking fee. The percentage assessed is based on the product ordered.
Once return request has been received an email with return instructions will be sent. Return item must be received within 30 days of initiating refund request. Please note buyer is responsible for shipment costs. We strongly recommend to include tracking number when sending shipment.
Please note all digital/virtual/downloadable products are final sale. No refunds will be given for these type of products.